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5 Signs of a Trustworthy HVAC Company
The Comfort Company
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5 Signs of a Trustworthy HVAC Company

Time is always of the essence when you need immediate HVAC services to fix a furnace on the fritz or a faltering AC system. But while it may seem convenient to click on the first HVAC contractor that pops up on a Google search, the truth is that failing to adequately weigh your options may only increase your headaches and utility bills in the long run.

Providing your home with efficient heating, cooling, and indoor air quality can be a costly, yet worthwhile, investment. The need for getting it right the first time is crucial, as insufficient repair work could leave you footing the bill for installing a new HVAC system, costing you anywhere between $3,250 and $12,586, on average. This is why knowing how to indicate a reputable HVAC company that operates in your living area will help keep your utility costs low, and your home cozy and comfortable for many years to come. Let’s take a look at five signs of a trustworthy HVAC company that will adhere to your heating and cooling needs the right way, the first time around.

Reputable Reviews

First things first, be sure to examine any reviews posted for an HVAC company you’re considering to work with. A credible HVAC contractor should have a ‘reviews’ page listed on their website, where previous clients can comment on the overall quality of the services they received. It’s not a total red flag if their website doesn’t post reviews, however, be sure to keep an eye out for any customer reviews posted on Google when typing their company name into a search engine. An HVAC company with no posted reviews anywhere online should be somewhat concerning, when compared to other highly reviewed contractors.

Qualified Credentials

In addition to quality and quantity of customer reviews, it’s also generally recommended to examine what qualifications, certifications, and licenses an HVAC company has to determine whether they are professionally and legally capable of AC or furnace repair work. In Minnesota, the primary qualification any HVAC contractor needs is a Mechanical Contractor Bond that requires any company that offers heating, ventilation, cooling, or air conditioning services to pay and file a $25,000 bond through the Minnesota Department of Labor and Industry (DLI), Construction Codes and Licensing Division (CCLD).

Other ways to evaluate the credentials of an HVAC contractor can include:

●        Local municipal certifications

●        North American Technical Excellence (NATE) certifications

●        Environmental Protection Agency (EPA) certifications

●        HVAC Excellence certifications

●        HVAC school graduation certificates

Masterful Maintenance

Specificity is another element to watch out for when it comes to deciding whether or not to trust an HVAC company. While it’s one thing to promise excellent customer service and expert repair skills, it’s another thing to specifically and accurately detail what exact maintenance services they’ll provide for you. Some examples of this can include:

●        Refrigerant leakage tests

●        Central system duct sealant

●        Motor and belt inspection  

●        Airflow measurement

●        Thermostat accuracy testing

●        Electric terminal cleaning and connection tightening 

These are just a few examples of specificity reputable HVAC companies should detail in the listings of their repair, maintenance, and installation services.

Comforting Accommodations

Companies that trust their work will backup their word with a variety of accommodating offerings. For starters, trustworthy HVAC contractors should always offer free quotes and estimates on any potential repair projects for interested customers. Guarantees and warranties on products, services, or installations are also signs that a company not only believes in what they’re doing, but will go to great lengths to ensure absolute customer satisfaction.

Intimate Interaction

You can study an HVAC company’s website for hours, but direct contact and communication is the best way to gauge whether they’re truly the contractor that’s right for you. You should be able to swing by or call them up with any HVAC questions or concerns you have, and they should come across as calm, confident, and assertive while providing you with detailed information and answers. Employees or representatives who seem unsure of your inquiries or generally apathetic to your potential business should be considered immediate red flags.

Contact a Local, HVAC Contractor You Can Trust

At The Comfort Company, we guarantee we check all the trustworthy boxes you have when it comes to receiving the quality HVAC care and satisfaction your home needs. From furnace repair, to air conditioning replacement, to enhanced indoor air quality performance, contact us to see how we’ll accommodate and exceed your HVAC expectations, or give us a call at 218-491-1226 to find out more about our professionally trained and experienced services.

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